Terms of Use

HITAKSH LLP follows a fair & transparent policy when it comes to handling user data. Our clients and users are important to us and we handle your information carefully at every step. We like you to feel cozy and secure when you use our services and products. For the sake of convenience, Our website (hafintax.com, myhafintax.com, and its related subdomains & subdirectories), Our ‘HA TAX’ application(mobile and web application), our partner portal will be hereinafter collectively referred to as “PLATFORM”. The objectives of these terms of use are to inform our users(also referred to as ‘You’ or ‘Your’ or ‘user’) of all the terms that apply when you use our platform.

This agreement is issued in order to facilitate the understanding of our policy on user acceptance, about our platform, third party users, HA TAX APP account, application content, news and publications, intellectual property rights, use of personal information, referral policy, pricing, refund policy, termination of the account.

The following terms will constitute our Terms of Use Agreement and are legally binding. This agreement applies to the use and/or access of our platform. This agreement is drafted in English and any other translated version that conflicts with the English version, the English version prevails.

  • User Acceptance: By using and/or accessing our platform, you agree to our terms of use and whether you are a visitor or our registered user. When you download and start using our application, you are giving your consent, regardless of whether you have accessed and/ or used our platform, to abide by all the laws, rules, regulations, compliances, and terms of this agreement. In addition, while becoming a member or using our platform, you must provide your consent to this agreement during the registration process. We may, from time to time, change the terms specified in this agreement and you agree to be bound by those revised rules. So, it is important to review this agreement regularly. If you do not wish to consent to the terms set out in this agreement or agree to abide by all applicable laws, you are not authorized to use our platform and we require you to delete our application and refrain from using our platform.


  • About our Platform: Our platform is primarily founded on the basis of automating the way financial services are being provided to the users. We have given our users, a choice to (i) avail of the service they need, (ii) track the status of their work, (iii) chat or place a call to the assigned person, (iv) add businesses to their profile, (v) download invoices and reports, (vi) chat on a particular project or (vii) refer a friend, (viii) use our wallet and much more.
  •  Third-party users: These terms apply to all users of our platform. Our platform may contain links to third-party integrations that are necessary for the functioning of our platform but are not owned and controlled by us. For example payment gateway that is integrated into our platform. Users should bear in mind that our company has no control over and assume no responsibility towards their own privacy policy or data processing practices. By using our platform, you expressly relieve us from any conflicts, liabilities, and all arising out of usage of such third-party integrations. In this context, we advise you to refer to such third parties terms and conditions and privacy policy before you use such service.
  • HA TAX APP Account: In order to use all the features of the app and get the best user experience possible, we encourage our users to register with us by creating an account. While doing so, you are expected to provide accurate and complete information which may be used to provide personalized service to you. Users are solely responsible for the activity that is happening on their account and you are expected to keep your credentials secure. In the event of a breach or you are suspicious that a breach has occurred, you must notify us immediately so that we can take appropriate action as necessary. Although we are not liable for any damages that are caused by such breach, you may be subject to liability to us in case we incur losses due to such breach. Users must not indulge in any malicious activities like creating an account in the name of others or using an account that is not registered in your name or providing personal information to someone to create an account that is not intended for your use. You understand and require to agree that we may require you to provide information that will be used to confirm your identity and help us keep your account secure. You understand that by using our platform, you consent to the collection of personal information about you and use it in accordance with our privacy policy. If you do not wish to provide information or object to the way we process the information, please refrain from using our platform.
  • Application Content: Our app content includes texts, messages, files, images, photos, zip folders, and other materials that you may access through our platform. Users must bear in mind that we do not guarantee any confidentiality with respect to such content you may provide. We do not claim any ownership rights for the content you post which is necessary for the provision of services. You retain ownership for such content. By posting the content on our platform, you are licensing us to use, reuse, modify, delete, add, or combine it with other content by all means and manner now and later that is in connection to providing services. You shall be the sole responsible party for such content and for any consequences that arise out of submitting that content and when you submit the same, you confirm that you own or have necessary licenses and consents for publishing the same. You shall not post, display, upload, modify, transmit, reuse, or share any content that is harmful, malicious, invasive, disturbs others, impersonates other persons, and so on. You are restricted from sending any viruses or codes or files or programs that are designed to interrupt, limit the functionality, or cause damage to our platform. Further, you agree that you will not host, display, upload, modify, publish, transmit, update or share any information that:

(a) belong to another person, to which the user does not have any right

(b) is of defamatory nature, obscene, pornographic, pedophilic, invasive of privacy, including bodily privacy, insulting, harassing on the basis of gender, libelous, racially or ethnically objectionable, related to money laundering or gambling, or otherwise inconsistent with or contrary to the applicable laws

(c) be harmful to minors

(d) infringe any patent, trademark, copyright, or other proprietary rights 

(e) violate any law for the time being in force

(f) deceives or misleads the receiver regarding the origin of the message or knowingly and intentionally communicate any information which is false or misleading in nature but that may reasonably be perceived as a fact

(g) be of impersonating nature

(h) threatens the unity, integrity, defense, security or Sovereignty, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offense or prevents investigation of any offense, or is insulting to any foreign states.

  • News and Publications: While our company uses commercially reasonable efforts to facilitate provisions of the information, we are not responsible for any errors or omissions. Our platform may contain links to certain third-party websites which are governed by their own policies. We recommend you check their policies before using such websites. Any information on deadlines and compliances and relevant tax information that is made available through our platform is only for the purpose of guidance to our users. Due to ever changing nature of laws, rules, and regulations, and the inherent flaws in electronic media, there may be a chance of delayed information or omissions or inaccuracies in such information. Accordingly, the user is advised to regularly keep interacting with our platform so as not to miss any useful and relevant information. While our company uses reasonable efforts to facilitate the information that is obtained from reliable sources, we do not assume responsibility for the same. We took the necessary steps to provide our users with all publicly available information on our platform and we may link the original source of any news that is being published on our platform.
  • Intellectual Property Rights: We are the owners of our platform. We have rights over the design, code, user interface, and user experience of our platform. Our logo is subject to trademark and work is copyrighted. Subject to compliance with these terms of use, we grant our users non-exclusive, non-transferable, non-sublicensable, royalty-free, revocable, and limited access to use our platform and our services in accordance with these terms. Users are deemed to have agreed to not copy, distribute, modify, or make derivate works out of our content and use any of our intellectual property rights in any way that is not expressly permitted by our company. 
  • Use of Personal Information: We may collect your personal & non-personal information like your name, phone number, email id, designation, zip code, company name, business name, etc in order to provide personalized service to you. We may use the same to communicate with you via email or phone or SMS. Our communication might include your feedback about your experience with our platform, related offers, marketing adverts, and such.
  • Referral Policy: This is a policy for inviting others users into our platform using link generated through our platform. All referral bonuses will form part of our wallet and users may use this wallet cash bonus to avail of services from us. Note that this amount is not transferable to another user or your bank account. It can be used solely for the purpose of booking services from our platform. 
  • Pricing: Our platform is completely free of charge unless you want to avail a service from us. Users are free to register their account and start exploring our applications, feel the user experience, check our prices as much as you like. Once you are satisfied and ready to avail of service from us, you have to make payment based on the service selected. If at anytime an upgrade of service is required by you, you can gladly do so and pay the additional payment right from our platform. You can book an appointment while availing of a particular service so as to personalize your experience using real-time interaction with our company personnel.
  • Refund Policy: We usually do not process refund requests. But in the event of mistaken payment or unforeseen situations, do reach out to us at letstalk@hafintax.com. We will get in touch with you so as to understand what reasonable steps can be taken further.
  • Termination of Account: We may terminate a user’s access to our platform if found violating our terms of use. We reserve every right to decide whether the user has violated these terms including but not limited to copyright infringement, spam, scam, unprofessional behavior, etc. We may at any time, without prior notice and at our discretion, remove such content and/or terminate a user’s account for violating our agreement.
  • Warranties and Disclaimers: We are a technology platform service provider. We are not and will not be responsible for any claim or for any damages suffered, whether by you, the third parties of the users and every related party whose information is recorded on our Platform, or any other person or party, that are related, directly or indirectly, to or arising out of the same and includes any payments made by you or by any third parties of the user using the payment link generated using our Platform. 

YOUR USE OF THE PLATFORM AND THE SERVICES IS AT YOUR SOLE RISK. ON THE PLATFORM, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, OUR COMPANY, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND OTHER REPRESENTATIVES, EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE COMPANY MAKES NO WARRANTY THAT: (I) THE PLATFORM OR SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE PLATFORM OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE AND WITHOUT OMISSION, (III) INFORMATION THAT MAY BE OBTAINED VIA THE PLATFORM OR SERVICES WILL ALWAYS BE ACCURATE OR RELIABLE; (IV) THE QUALITY OF ANY AND ALL PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL, INCLUDING ALL GOODS AND SERVICES, OBTAINED OR PURCHASED BY YOU DIRECTLY OR INDIRECTLY THROUGH THE PLATFORM WILL MEET YOUR EXPECTATIONS OR NEEDS, AND (V) ANY ERRORS IN THE PLATFORM OR THE WEBSITES WILL BE CORRECTED IMMEDIATELY.  

You acknowledge and agree that certain Services provided on our platform may further depend on the functioning of the technology infrastructure of various third parties including that of the government agencies and/ or statutory authorities. You agree that we shall not be liable or responsible for any discrepancy in the Services owing to delay or failure of any activity by any such third parties.

  • Contact: In case of any queries or if further information is needed, please reach out to us at letatalk@hafintax.com.