Privacy Policy

We value our user’s data and we strive to protect it with the highest level of integrity. Our practices and policies are transparent and we want our users to feel confident when they submit information to us. The objective of this privacy policy is to enable you, our user, to understand the type, purpose, and use of the information that is being collected. This policy covers interpretations and definitions; a collection of information; usage of information; retention of personal data; transfer of personal data; disclosure of personal data; security of your data; cookies policy; malicious theft-related activities; third-party users; disclaimer; withdrawal of consent; governing laws; changes to privacy policy; contact us. 

HITAKSH LLP has set up the “HA TAX” app as a commercial app for the purpose of providing online services to our customers. 

Our Privacy Policy governs your use or access of hafintax.com, myhafintax.com, and subdomains, sub-directories that are connected to the main domain, and its mobile/web applications(hereinafter, cumulatively referred to as the ‘platform’) and explains how we collect, safeguard and disclose information that results from your access or use of our Service.

We use your data to provide and improve the service delivered to you. By using our platform, you agree to the collection and use of information under this policy. If you do not wish to consent to the terms of this policy, we advise you to not use our services or products. In addition, when using this platform and providing information, you confirm that you are the sole owner of the said information or duly authorized agent or user to use the said information and are not violating any terms and conditions of the law or contract by which you are bound. You, as a provider of information, hereby agree to indemnify the company, its employees, directors, officers, agents, associates, affiliates, and every other person in relation to the company from any loss, damage, or other consequences that are suffered as a result of the use of platform unless such loss, damage or other consequences are the results of the direct action of the company.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (hereinafter referred to as “Terms”) govern all use of our platform and together with the Privacy Policy constitute your agreement with us.

Interpretations and Definitions

The following definitions will have the same meaning regardless of whether they appear in singular or plural, until and unless it is said otherwise.

PLATFORM means the websites  www.hafintax.com, myhafintax.com, and subdomains, sub-directories that are connected to the main domain, the “HA TAX” app (mobile/web applications) which are collectively owned and operated by HITAKSH LLP.

COMPANY refers to HITAKSH LLP, hereinafter referred to as “the Company” or “We” or “Us” or “Our” in this Privacy Policy.

APPLICATION means HA TAX app which includes mobile/web versions and is owned by HITAKSH LLP, hereinafter referred to as either app or application.

USER means the individual accessing or using our platform, or the company, or other legal entity on behalf of which such individual is accessing or using the platform, as applicable. (hereinafter referred to as “You” or “User”)

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

DEVICE means any electronic device through which you can access our platform such as a computer, a mobile or a tablet, or as such.

SERVICE PROVIDER means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the platform, to provide the service on behalf of the Company, to perform services related to the platform, or to assist the Company in analyzing how the platform is used.

1. Collection of Information

1.1 While using our platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to Name, Address for Communication, Mobile number, Email address, and such. While availing our services, we may need more than the afore-mentioned basic information which may include the date of birth, gender, father’s name, mother’s name, marital status, personal identification numbers, nominee details, canceled cheque, and other relevant information as necessary to provide the service.

1.2 Mobile number and Email address provided by you in our platform are used for the purpose of communication.

1.3 You agree to the fact that user data is collected automatically when using the Service. Usage Data may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our platform that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access or use our platform using a mobile device, we may collect certain information which may include, but are not limited to, the type of mobile device that was used, your device unique identification, the IP address of your mobile, operating system of the device, the type of browser you use, unique device identifiers and other diagnostic data.

1.4 The Company allows you to create an account and log in to use the Service using certain third-party Social Media Services like Google, Facebook, LinkedIn & Instagram. If you decide to register through or otherwise grant us access to a third-Party Social Media Service, we may collect Personal data that is already associated with your third-Party Social Media Service’s account, including but not limited to your name, email address, your activities or your contact list associated with that account. You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

1.5 While using our application, to provide full features of our App, we may collect information regarding your location and may ask for access to your camera or photo gallery, or photo library. In addition, we may, after receiving your consent, gain access to and obtain information from your device related to your SMS and phone calls. This enables us to provide real-time calling and messaging services. If you choose to accept this, you are providing your consent to the company to access the calling and messaging features of your device. We use this information to provide features of our platform, to improve and customize our platform. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on your device.

2. Usage of Information Collected

We do not sell or dispose of user information to anyone. The company may use the information collected from you for the following purposes:

2.1 To provide and maintain our platform, thereby improving and delivering quality service to you.

2.2 To troubleshoot our software and fix issues and bugs, to conduct data analysis and testing, to research and analyze usage and activity trends. 

2.3 To record your information for the purpose of verification of yourself or your business and filing of returns

2.4 We may share your personal information with the following users:

a. With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our platform, to contact you.

b. For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

c. With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

d. With business partners: We may share your information with Our business partners to offer you certain products, services, or promotions.

2.5 To manage your registration as a user of the platform. The Personal Data you provide can give you access to different functionalities of the platform that are available to you as a registered user.

2.6 The development, compliance, and undertaking of the purchase contract for the services you have purchased or of any other contract with us through the platform.

2.7 To compile your information on the usage of the platform with the other users and find a scope to improve or develop our services provided to you in the future. Such analytics are solely the property of the company and you will not be entitled to any form of compensation for the usage of said data.

2.8 To compute the charges for the services availed by you from the platform.

2.9 To communicate with you through the usage of your mobile number or email address to send you messages or queries for the purpose of provision of service through the platform.

2.10 To allow third-party users who are advertising on our platform, to make use of the data collected by them through your visits to our platform or third-party platform and show advertisements of any items or services which may have your interest.

2.11 To share your information with our third-party service providers, to host, use, copy, transmit, process, store, analyze, display, communicate with you for any deviations, and backup the data submitted by you for the purpose of gaining our services on our platform.

3. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our platform, or we are legally obligated to retain this data for longer time periods.

4. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and under this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Disclosure of Your Personal Data

5.1 Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

5.2 Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

5.3 Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

1. Comply with a legal obligation

2. Protect and defend the rights or property of the Company

3. Prevent or investigate possible wrongdoing in connection with the platform

4. Protect the personal safety of users of the platform or the public

5. Protect against legal liability

6. Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

That being said, we provide our users with industry-recognized security practices. Both informational level and physical level securities are continuously published and updated to maintain the highest levels of data security. Timely monitoring protocols and review procedures are in place to continuously monitor the safety of the user data.

7. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our platform and store certain information. Tracking technologies like beacons, tags, and scripts to collect and track information and to improve and analyze our platform. The technologies we use may include:

• Cookies or Browser Cookies: A cookie is a small text file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our platform may automatically use Cookies.

• Flash Cookies: Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences or your activity on our platform. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. 

• Web Beacons: Certain sections of our platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

For more information about the cookies, we use and your choices regarding cookies, please visit our Cookies Policy.

8. Phishing

In some cases, you may receive an email or message asking for your personal information such as bank account details or credit card, and OTP details. We never ask for such information through mail or messages.

Such activities are illegal and, in any case, if you receive such mail, you can be assured that it is not from us. We advise you to not respond to such communication and take relevant action that is deemed necessary.

9. Third-party users

Our platform may provide links to other websites or give you flexibility while logging in using third-party platforms, note that we are not responsible for the privacy practices of such parties or websites.

In the event of choosing social media platforms like google, we will gain access to the information from google. Once we get permission to access such information, we will access that information and provide the necessary user experience. In such an event, the privacy policies of such parties come into effect.

10. Policy on Do-Not-Track

We do not respond to do-not-track signals. Please make sure to note that your browser may automatically send a DNT signal to websites and services you visit. Like many other websites and online services, we do not alter our service practices when we receive such signals from your browser.

11. Disclaimer

We make no promise to store your data or keep backups of your data that was submitted to us. You are the sole owner of such information and make sure to keep backups of such information in case of a crash, maintenance, or malfunction of our platform. In such an event, you may be asked to resubmit information from initiation.

Although appropriate steps are being taken to maintain the user data security, we assume no responsibility in the event of losses, damages, and other consequences. We shall not be responsible for any loss or damage incurred because of omission, disclosure, and/ or inaccurate with respect to any information being disclosed in conjuncture with a legal process or otherwise.

When a user is paying for the service, please bear in mind that the payment information is being sent and processed by third-party encryption technology.  In that context, you agree, acknowledge, and provide consent to sharing your information with third-party service providers to process all your payments and related information. We do not guarantee that the transmission will always be secure. 

12. Withdrawal of Consent

We don’t impose any obligation on you for free consent, thus giving you a choice to withdraw the consent at any time. You, as a user, are always entitled to your own privacy preferences and we respect that. You may choose to withdraw all the permissions and consent you have provided hereunder at any point in time. In case of withdrawal of consent, a written notice explicitly stating the same must be provided to us at letstalk@hafintax.com. After the withdrawal of the consent, we reserve all the rights for the provision of any kind of service to you through our platform and we suggest you not use our platform to avoid further association.

13. Governing Law

This policy shall be governed by and construed in accordance with all the applicable laws of India. Any controversies, disputes, and conflicts arising out of this policy shall be resolved in Vijayawada in accordance with the applicable law.

14. Changes to the Privacy Policy

Users should bear in mind that this policy may change from time to time. We reserve the right to make timely modifications as deemed necessary. While we make efforts to keep you informed of the changes, we recommend you review this policy periodically. The term “Last Updated” date at the top of this Privacy Policy indicates the changes made in recent times.

15. Contact Us

If you have any queries regarding this Privacy Policy or you are worried about the safety of your information, please contact us at letstalk@hafintax.com.

16. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed of what Personal Data we hold about you and if you want it to be removed from our systems, please email us at letstalk@hafintax.com.

In certain circumstances, you have the following data protection rights:

1. The right to access: You have the right to request copies of information, update or delete the information we may have on you;

2. The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete;

3. The right to object: You have the right to object to our processing of your Personal Data;

4. The right to restrict processing: You have the right to request that we restrict the processing of your personal information;

5. The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

6. The right to withdraw consent: You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information;

7. The right to erasure: You have the right to request that our company erase your personal data.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide service without some necessary data. 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

17. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating the information being collected and with whom it is being shared.

According to CalOPPA, we agree to the following:

1. Users can visit our site anonymously;

2. Our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

3. Users will be notified of any privacy policy changes on our Privacy Policy Page;

4. Users are able to change their personal information by emailing us at letstalk@hafintax.com

18. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

California Civil Code requires certain businesses that share customer personal information with third parties for the purpose of marketing to respond to requests from California customers requesting about the businesses’ practices related to their information sharing. If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

1. What personal information do we have about you?

If you make this request, we will return to you:

a. The categories of personal information we have collected about you.

b. The categories of sources from which we collect your personal information.

c. The business or commercial purpose for collecting or selling your personal information.

d. The categories of third parties with whom we share personal information.

e. The specific pieces of personal information we have collected about you.

f. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

g. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

2. To delete your personal information: If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

3. Right to opt-out of selling your personal information: We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers. Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services that require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

4. Right to Non-Discrimination: You have the right not to be discriminated against for the excise of your California privacy rights under the CCPA. Unless otherwise permitted by CCPA, we will not

a. Deny your services

b. Charge you different prices or rates for services, including discounts, penalties

c. Provide you a different level or quality of goods or services or

d. Suggest that you may receive a different price or rate for services or a different level or quality of services

To exercise your California data protection rights described above, please send your request(s) by email: letstalk@hafintax.com.